Terms of Service

Acceptance of Terms

By accessing flauntix.com (the "Website"), submitting an enquiry, or entering into a service engagement with Flauntix Digital ("we," "us," "our"), you ("Client," "you") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you are accessing this Website or engaging our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree to these Terms, you must not use this Website or engage our services.

Who We Are

Flauntix Digital is a performance marketing and growth agency headquartered in New Delhi, India. We help brands achieve measurable, scalable growth through data-driven paid media, 360° digital strategy, and AI-powered automation workflows.

Our Services

Flauntix Digital provides, but is not limited to, the following categories of professional services:

• Performance Advertising: Meta Ads (Facebook & Instagram), Google Ads, LinkedIn Ads, Amazon Advertising, and programmatic display campaigns.
• 360° Digital Strategy: Integrated marketing strategies, brand positioning, audience mapping, and go-to-market planning.
• AI & Automation Workflows: Lead routing, CRM integration, reporting automation, and custom LLM-powered workflows using tools such as Make, Zapier, and Brevo.
• Creative & Content Strategy: Ad creative direction, copy frameworks, landing page optimisation, and creative testing frameworks.
• Analytics & Attribution: Custom attribution modelling, dashboard setup, and conversion tracking implementation.
• Consulting & Audits: Ad account audits, strategy reviews, and one-time advisory engagements.

The exact scope, deliverables, timelines, and fees for any engagement are detailed in a Scope of Work ("SOW") document provided prior to project commencement. Services not listed in a signed SOW are outside the engagement scope and subject to separate agreement.

We reserve the right to refuse service to any prospective client for any lawful reason, including but not limited to conflicts of interest, industry restrictions, or ethical concerns.

Client Responsibilities

To enable Flauntix Digital to deliver services effectively, you agree to:

Access & Permissions

• Provide timely access to all required ad accounts, analytics platforms, CRM systems, and third-party tools as specified in your SOW.
• Grant only the permission levels specified — we will never request ownership-level access unless explicitly required and agreed upon in writing.
• Notify us immediately if any access credentials are changed, revoked, or compromised.

Content & Assets

• Provide all brand assets, product information, copy inputs, imagery, and approvals within agreed timelines.
• Ensure all materials provided to us are free from third-party intellectual property claims and are cleared for commercial use.
• Obtain all necessary licences, rights, and consents for any content you supply to us for use in campaigns.

Legal Compliance

• Ensure your business, products, and services comply with all applicable laws and advertising platform policies (Google Ads, Meta Advertising Standards, LinkedIn Policies, etc.).
• Not request or instruct us to create advertising for products, services, or claims that are illegal, misleading, or in violation of platform terms.
• Ensure your website, landing pages, and checkout processes comply with consumer protection, data protection, and e-commerce laws applicable to your markets.

Feedback & Approvals

• Provide timely feedback, approvals, or revisions within the timeframes specified in your SOW. Delays in client approvals may result in timeline adjustments for which Flauntix Digital bears no responsibility.
• Designate a primary point of contact authorised to make decisions on behalf of your organisation.

Fees & Payment

Fee Structure

All fees are set out in your individual SOW or proposal document. Common structures include:

Payment Terms

• Invoices are due within 7 days of the invoice date unless otherwise agreed in writing.
• Retainer fees are invoiced at the beginning of each billing period. Project milestones are invoiced upon completion of the relevant milestone.
• All fees are quoted in Indian Rupees (INR) unless otherwise specified. International clients may be invoiced in USD or GBP by mutual agreement.
• Applicable taxes (including GST at prevailing rates) will be added to all invoices.
• Late payments beyond 14 days may incur a late payment charge of 1.5% per month on the outstanding balance, or the maximum permitted by applicable law, whichever is lower.

Ad Spend Budgets

Unless otherwise agreed in writing, advertising platform spend (paid to Meta, Google, LinkedIn, Amazon, etc.) is the client's direct responsibility and is separate from our management fees. We do not profit from ad spend markups unless explicitly stated in your SOW.

Refund Policy

Due to the nature of professional services, we generally do not offer refunds on work already performed. Specific refund conditions may be outlined in your SOW. In the event of a dispute regarding service delivery, we commit to good-faith resolution as outlined in Section 14.

Intellectual Property

Work Product Ownership

Upon receipt of full payment for the relevant deliverables, all custom creative assets, copy, and strategy documents produced exclusively for your project ("Work Product") are assigned to you. Until full payment is received, all Work Product remains the intellectual property of Flauntix Digital.

Flauntix Digital's Pre-Existing IP

All methodologies, frameworks, templates, tools, processes, internal systems, and know-how developed by Flauntix Digital prior to or independently of your engagement remain our exclusive property. We grant you a limited, non-exclusive, non-transferable licence to use relevant elements of these as incorporated into your deliverables, but you do not acquire any ownership rights to our underlying IP.

Third-Party Tools & Licences

Our services may involve the use of third-party platforms, software, or tools (e.g., Meta Ads Manager, Google Ads, Make, Zapier, Brevo). Your use of outputs generated through these platforms is subject to the respective platform's terms of service. We take no responsibility for changes in third-party platform policies that affect your campaigns or deliverables.

Client's IP

You retain all rights to your pre-existing intellectual property — including your brand assets, trademarks, creative materials, and data — provided to us for the purpose of delivering services. You grant Flauntix Digital a limited, non-exclusive licence to use this IP solely for the purpose of delivering your contracted services.

Portfolio & Case Studies

Unless you explicitly opt out in writing, we reserve the right to reference your brand name and describe the nature of our engagement (without disclosing confidential performance data) in our portfolio, case studies, and marketing materials. We will always seek explicit written approval before publishing specific campaign metrics or creative assets attributed to your brand.

Confidentiality & Non-Disclosure

Both parties acknowledge that during the course of an engagement, each may disclose confidential information to the other. "Confidential Information" includes business strategies, financial data, client lists, campaign performance data, trade secrets, product plans, and any information designated as confidential or that a reasonable person would understand to be confidential given the context of disclosure.

Our Obligations

• We will not disclose your Confidential Information to any third party without your prior written consent, except as required by law or as necessary to deliver contracted services (e.g., sharing information with a subcontractor who is bound by equivalent confidentiality obligations).
• We will use your Confidential Information solely for the purpose of delivering services to you.
• We will implement reasonable measures to protect Confidential Information from unauthorised access or disclosure.

Your Obligations

• You will not disclose our Confidential Information — including our proprietary frameworks, pricing, internal processes, and unreleased strategies — to third parties without our prior written consent.

Exclusions

Confidentiality obligations do not apply to information that: (a) was already publicly available at the time of disclosure; (b) becomes publicly available through no fault of the receiving party; (c) was independently developed by the receiving party without use of the Confidential Information; or (d) is required to be disclosed by law or court order, provided the disclosing party is notified promptly where legally permitted.

These confidentiality obligations survive the termination of any engagement for a period of three (3) years.

Data & Privacy

Our collection and use of personal data is governed by our Privacy Policy. This section outlines our obligations in the context of service delivery.

Client Data

In the course of delivering services, we may access data belonging to your customers or end users (e.g., ad account audiences, CRM data, analytics data). You represent and warrant that:

• You have all necessary rights, consents, and legal bases to share this data with us for the stated purpose.
• Such data has been collected in compliance with all applicable data protection laws, including the DPDP Act 2023 (India), GDPR (EU/UK), CCPA (California, USA), and any other applicable laws.
• You will not instruct us to process personal data in any manner that would violate applicable law.

Data Processing

Where we process personal data on your behalf (as a Data Processor under GDPR or Data Fiduciary/Processor under India's DPDP Act), we will do so only on your documented instructions, implement appropriate technical and organisational security measures, and assist you in complying with your obligations under applicable data protection laws.

Ad Platform Data

We access advertising platform data (Meta Business Manager, Google Ads, LinkedIn Campaign Manager, etc.) solely for the purpose of managing and optimising your campaigns. All platform data remains subject to the respective platform's data usage policies and terms.

Disclaimers & Warranties

No Guarantee of Results

Digital advertising and marketing outcomes are inherently variable and depend on many factors outside our control, including ad platform algorithm changes, market conditions, competition, economic factors, seasonality, and the quality of your product or service. We do not guarantee any specific advertising results, revenue outcomes, ROAS targets, lead volumes, or platform rankings.

Website Disclaimer

The content on flauntix.com is provided for general informational and marketing purposes only. While we strive to keep information current and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information on this Website.

Third-Party Platform Disclaimer

We are not affiliated with, endorsed by, or agents of Meta, Google, LinkedIn, Amazon, or any other advertising platform. Changes to platform policies, algorithms, or feature availability may affect our ability to deliver certain aspects of your campaign — such changes are outside our control and do not constitute a breach of our service obligations.

"As Is" Basis

To the fullest extent permitted by applicable law, our services and Website are provided on an "as is" and "as available" basis without any warranty of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, Flauntix Digital and its founders, employees, contractors, and agents shall not be liable to you or any third party for:

• Any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, or loss of goodwill.
• Damages arising from advertising platform decisions — including ad disapprovals, account suspensions, audience limitations, or algorithm changes.
• Damages arising from your failure to provide accurate information, timely approvals, or required access.
• Loss of or damage to client-supplied materials, data, or assets.
• Any failure to achieve specific campaign performance targets or business outcomes.

In all cases, our total aggregate liability to you for any and all claims arising out of or relating to these Terms or our services — whether in contract, tort, negligence, or otherwise — shall not exceed the total fees paid by you to Flauntix Digital in the three (3) months immediately preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Flauntix Digital and its founders, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms or any SOW.
• Your violation of any applicable law, regulation, or advertising platform policy.
• Any content, data, or materials you provide to us that infringe the intellectual property rights, privacy rights, or other rights of any third party.
• Any claims by your customers or end users arising from your products, services, or marketing communications.
• Your misrepresentation of authority, identity, or your business's legal status.

We will notify you promptly of any such claim and cooperate reasonably with your defence, at your expense. You may not settle any such claim in a manner that imposes obligations or restrictions on us without our prior written consent.

Term & Termination

Duration

These Terms remain in effect for the duration of any service engagement between you and Flauntix Digital, and continue to apply to the Website until you cease using it. Individual engagements begin on the Start Date specified in your SOW and continue for the agreed duration.

Termination by Either Party

Either party may terminate an ongoing retainer engagement by providing 30 days' written notice to the other party, unless a different notice period is specified in your SOW. During the notice period, both parties will continue to fulfil their respective obligations.

Termination for Cause

Either party may terminate an engagement with immediate effect by written notice if the other party:

• Commits a material breach of these Terms or the SOW and fails to remedy it within 14 days of written notice specifying the breach;
• Becomes insolvent, enters administration, liquidation, or makes an arrangement with creditors;
• Engages in illegal, fraudulent, or unethical conduct.

Effect of Termination

• All outstanding invoices become immediately due and payable upon termination.
• You will be invoiced for all work completed up to the termination date on a pro-rata or milestone basis as applicable.
• We will return or provide access to your assets, campaign data, and account access within 14 business days of termination.
• Sections covering Intellectual Property (6), Confidentiality (7), Limitation of Liability (10), Indemnification (11), and Governing Law (14) survive termination.

Prohibited Use

You agree not to use this Website or our services to:

• Advertise, promote, or facilitate products or services that are illegal under applicable law, or that violate the policies of the relevant advertising platforms.
• Disseminate false, misleading, or deceptive advertising or marketing content.
• Promote hate speech, discrimination, harassment, or content that targets individuals based on protected characteristics.
• Market products or services to minors (under 18 in India, or the applicable minimum age in other jurisdictions) without appropriate safeguards.
• Attempt to gain unauthorised access to our systems, accounts, or data.
• Use automated bots, scrapers, or similar tools to access our Website without prior written permission.
• Engage in any activity that constitutes unfair competition, misrepresentation, or passing off.
• Violate the Indian Information Technology Act, 2000, the Consumer Protection Act, 2019, the Advertising Standards Council of India (ASCI) guidelines, or any other applicable laws or standards.

We reserve the right to immediately terminate any engagement and report activity to relevant authorities if we determine — at our sole discretion — that prohibited use has occurred.

Governing Law & Dispute Resolution

Governing Law

These Terms and any disputes arising out of or in connection with them or any service engagement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Jurisdiction

Subject to the Arbitration clause below, the courts at New Delhi, India shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or in connection with these Terms or our services.

Dispute Resolution — Negotiation First

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation. The party raising a dispute must provide written notice to the other party describing the nature of the dispute and the resolution sought. The parties will then have 30 days from receipt of that notice to attempt resolution through negotiation.

Arbitration

If a dispute cannot be resolved through negotiation within 30 days, either party may refer the dispute to binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator mutually agreed upon by both parties, or appointed in accordance with the Act. The seat of arbitration shall be New Delhi, India, and proceedings shall be conducted in the English language.

Changes to These Terms & Contact

Updates

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where we have your contact information, notify active clients by email.

Your continued use of our Website or services after the effective date of any changes constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically. Previous versions are available upon request.

Entire Agreement

These Terms, together with our Privacy Policy and any signed SOW or MSA, constitute the entire agreement between you and Flauntix Digital relating to the subject matter herein and supersede all prior discussions, representations, or agreements.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Contact Us

These Terms of Service were last reviewed and updated on 24 May 2026.